Effective date: January 1, 2025
By accessing or using Restemb ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organisation, you represent that you have the authority to bind that organisation. If you do not agree, do not use the Service.
Restemb is an AI-powered employee wellness and burnout prevention platform. The Service provides:
You must provide accurate, complete information when creating an account. You are responsible for maintaining the confidentiality of your credentials and for all activities under your account. Notify us immediately at legal@restemb.com if you suspect unauthorised access.
You must be at least 16 years of age (or the minimum age required in your jurisdiction) to use the Service.
Organisation administrators may invite employees, assign roles (employee, manager, HR, admin), and manage subscriptions. Administrators are responsible for ensuring their use of the Service complies with applicable employment laws, including employee consent and notice obligations.
You agree not to:
New organisations receive a 14-day free trial. No payment method is required to start a trial. At the end of the trial, the account will transition to a free plan unless a paid subscription is activated.
Paid plans are billed on a per-seat, per-month basis. Prices are shown on our Pricing page and may change with 30 days' notice. Annual plans are billed upfront and non-refundable except as required by law.
Payments are processed by Razorpay or Stripe. We do not store payment card details. Your use of payment services is subject to those providers' terms and privacy policies.
You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. We do not provide partial-month refunds except where required by applicable law (including consumer protection legislation in the EU and India).
Your use of the Service is subject to our Privacy Policy, which is incorporated into these Terms. Key privacy commitments:
The Service, including all software, designs, and content, is owned by Restemb and protected by copyright, trademark, and other intellectual property laws. You receive a limited, non-exclusive, non-transferable licence to use the Service for its intended purpose.
You retain ownership of all data you submit to the Service ("Customer Data"). You grant us a limited licence to process Customer Data solely to provide and improve the Service.
The Service is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, or secure. The burnout risk scores and AI coaching suggestions are informational only and do not constitute medical, psychological, or clinical advice. Always consult a qualified healthcare professional for mental health concerns.
To the fullest extent permitted by law, Restemb's total liability for any claims arising from these Terms or your use of the Service shall not exceed the greater of (a) the fees paid by you in the 12 months preceding the claim, or (b) £100 / ₹10,000 / $100 (whichever is applicable to your jurisdiction).
In no event shall Restemb be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits or data. Some jurisdictions do not allow exclusion of certain warranties or limitation of liability, so these may not apply to you.
Either party may terminate the agreement: you by cancelling your subscription; us by giving 30 days' notice, or immediately for material breach (including violation of the Acceptable Use policy). Upon termination, you may request an export of your Customer Data within 30 days. After that period, data will be deleted per our retention schedule.
These Terms are governed by the laws of India (for users in India) and the laws of England and Wales (for all other users), without regard to conflict of law principles. Any disputes shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to binding arbitration under applicable rules.
Nothing in these Terms prevents you from making complaints to your local data protection authority or consumer protection regulator.
We may update these Terms from time to time. Material changes will be notified by email or prominent notice within the Service at least 14 days before they take effect. Continued use after the effective date constitutes acceptance of the updated Terms.
For questions about these Terms, contact us at: legal@restemb.com